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TrailRide Support

Help with TrailRide Near Me for iPhone.

Location or Near Me

Open iPhone Settings → Apps → TrailRide → Location and select While Using the App. Turn on Precise Location for the best nearby-trail results. TrailRide uses foreground location for Near Me.

GPS ride recording

Start recording outdoors with a clear view of the sky. Keep TrailRide open while recording unless the current app screen specifically says native background GPS is active. Pause before taking a long break and tap Stop to save the ride.

Apple Health

Apple Health sync is optional. If a ride will not sync, open the Health app, review TrailRide under Apps and Services, and confirm workout and route permissions are enabled.

Weather and trail conditions

Ride Score, recent rainfall, and drying estimates are planning aids. Refresh the app and check the trail’s official status before traveling or riding.

Report a problem

Open a support request on the TrailRide GitHub issues page. Include your iPhone model, iOS version, what you tapped, and the exact error message. Do not post medical information or a private home location.

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